Frequently Asked Questions
Payments Forms
We accept most credit cards, debit cards, cash, Cash App, PayPal, and Venmo and Own Financing (restriction apply)
Delivery
We are not currently shipping furniture via mail or delivery companies. We will soon be working with UPS and FedEx for the delivery of some models and merchandise. For Furniture only, you can pick up your order locally in Austin, MN, or we can deliver to all nearby areas, including Iowa, Rochester, MN, and all areas near Austin up to Winona, MN. If you have any questions, please ask.
For all other merchandise, we ship to all parts of the United States, including Puerto Rico.
Jewerly and Fashion Delivery
We ship to all of the United States, including Puerto Rico. Shipping may be free on some occasions, depending on the offer and the quantity of your purchase.
Mystery Jewelry Mug Suscription
You can buy just one mug or subscribe to receive your mug in your box every month with different and varied items. You can subscribe here on our website. If you have any questions, send us a message or contact our offices.If you purchase a subscription, it can be cancelled free of charge at any time, but before the 15th of the following month, after you have received the last box. If you do not cancel before that day, the next box will be sent out and you will be charged accordingly.
Returns
We accept returns for defective, damaged, or broken merchandise. You can send the item back to our postal address in its original, undamaged packaging. Depending on the case, you may receive a refund to your original payment method, store credit to use towards another item, or we can send you a replacement of the same or better quality. You only have 14 days to return merchandise after receiving it. You must contact our office to notify us of your return and obtain a return authorization number, which you must include inside the package. Without this number, we will not process any returns. For Mystery Jewelry Mugs, all items must be returned in their original packaging and undamaged to process your return.